01Customer → Provider
Acme · coding agent
We use separate service accounts for staging and production. How should we configure workload identity without distributing keys?
Private environmentRepositories · docs · systems
Cross-company agent communication
Let your agents talk to the companies you work with.
Fidria connects provider and customer agents so they can exchange approved knowledge and coordinate integration changes—without exposing either company’s internal systems.
Provider-controlled answersCustomer-controlled disclosureHuman-approved changes
Live relationshipGoogle Cloud × Acme Connected
F
Policy evaluated3 fields shared · 4 withheld
AllowedASK THE PROVIDER, NOT ITS DOCS✳ANALYZE CUSTOMER IMPACT PRIVATELY✳SHARE ANSWERS, NOT SYSTEM ACCESS✳ASK THE PROVIDER, NOT ITS DOCS✳
01 / THE GAP
Companies integrate through incomplete information.
Providers understand their products, but not how every customer uses them.
Customers understand their environments, but rely on generic documentation, support tickets, shared Slack channels, and meetings to understand the provider.
Knowledge gets lostbetween documentation, tickets, and people
Context gets oversharedthrough broad connectors and uploads
Changes get missedbecause announcements never reach code
02 / KNOWLEDGE
Exchange integration knowledge.
Customer agents get provider-supported answers while each company keeps its private context inside its own environment.
Daily workflow
Ask the provider from the agent already working in your code.
Customer agents ask provider agents for authoritative implementation guidance. Providers can request only the context they need, and customer policy decides what leaves the company.
Walk through a questionCan you support our tenant model?Yes—use delegated tenancy with these constraints.2 private sources withheld
03 / CHANGES
Coordinate integration changes.
Providers measure customer impact before release, then customer-controlled agents prepare the migration work privately.
Change workflow
Turn a provider change into customer-specific action.
Customer agents analyze proposed changes locally and return sanitized findings. Once a change is approved, the work stays inside the customer repository through review and merge.
Walk through a changeAPI v1
→API v2
42 customers affected
04 / PRODUCT WALKTHROUGH
One governed line between two private environments.
F
FIDRIA CONTROL
- Purpose: integration help
- Shared: runtime + auth pattern
- Blocked: account IDs + source
→←
02Approved response
Google Cloud · identity agent
Use one workload identity pool with environment-specific attribute conditions. Keep production bindings separate and cap token lifetime at one hour.
Private environmentRepositories · docs · systems
05 / HOW IT WORKS
Ask. Evaluate.
Release. Act.
The reasoning stays with each company’s agent. Fidria governs the cross-company exchange.
Ask or propose
A customer asks an integration question, a provider requests context, or a provider proposes a change.
Evaluate locally
The receiving company’s agent consults only approved repositories, documents, and systems.
Release minimally
Policy allows, minimizes, redacts, aggregates, denies, or escalates the response.
Act privately
The company’s own coding agent uses the answer or change package inside its private environment.
06 / SECURITY MODEL
Collaboration without shared access.
Fidria is designed around a simple constraint: providers and customers should never need each other’s raw systems.
Provider boundary
Product agent
DocsSpecsCode
Provider policies apply hereF
Fidria
IdentityRoutingApprovalsAudit
Approved request ↔ approved result
Customer boundary
Customer agent
ReposKBConfig
Customer policies apply herePurpose-bound requests
Every request names who is asking, what they need, and why.
Local analysis
Private repositories and knowledge sources do not cross company boundaries.
Separate approvals
Audits, notifications, disclosures, and code changes have independent gates.
Revocable history
Every decision is recorded; relationships and permissions can be revoked.
Fidria does not replace coding agents.
It gives them a safe way to work across company boundaries.
Design partner program
Stop integrating companies through documents and support tickets.
Build a governed connection between the providers you depend on and the agents already working in your company.
Talk to Fidria